WARREN PUBLIC LIBRARY - 2017 SURVEY

Over the past year, Warren residents visited their Public Library more than four thousand times and borrowed more than seven thousand books, movies, e-books, audiobooks, CDs and DVDs. We are very proud of those numbers, but we’d like them to grow.  

Our goal for the next 12 months is five thousand visits and eight thousand media loans!  

To help us reach that goal, and to be a relevant and essential part of your community, we have created this brief survey to help us determine what you need and want from your library going forward. It should only take a few minutes, and we hope you will take the time to help us out. Your responses are critical to helping us allocate resources and prioritize the services we offer to best serve your needs.  Thank you so much!
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Section 1: Please tell us a little about yourself
Please note: Questions marked with an asterisk (*) are mandatory.

Do you live in Warren? *


 
Including yourself, how many family members live in your household? *


 
Which members of your household hold a Warren Public Library card? *


 
If you answered "none," can you briefly tell us why? (Optional)

 
How often do you or someone in your household visit the Library? *


 
Why do you visit the Warren Public Library? (Check all that apply) *


 
For demographic purposes only, please provide your age.


 
Section 2: Library day and hours of operation   Currently, the Warren Public Library is open during these days and hours:
Tuesday  10:00 AM - 7:00 PM
Thursday 10:00 AM - 5:00 PM
Friday      10:00 AM - 5:00 PM
Saturday  10:00 AM - 2:00 PM

 
Are you satisfied with those days and hours? *


 
Would you visit the Library more often if it were open on different days? *


 
What days would you prefer? (Check all that apply)


 
Would you visit the Library more often if it were open different hours? *


 
Would you visit the Library more often if it had evening hours each week? *


 
What hours would you prefer?

 
Section 3: The Warren Library is online!

 
Have you ever visited the Warren Public Library website (http://warrenctlibrary.org/) or Facebook page (https://www.facebook.com/Warren-Public-Library-212139235488270/) *


 
The Warren Public Library offers (via its website) a number of options for borrowing books, audiobooks, newspapers and magazines online. These services are called OverDrive and NewsBank.  

Have you ever used OverDrive or NewsBank to access e-books, audiobooks, or online newspapers and magazines? *


 
Do you own and use an "e-reader" (e.g., Kindle, Nook, Kobo Glo)? *


 
Do you ever stream music or movies to your phone, tablet, laptop or desktop computer? *


 
If the Warren Public Library offered free streaming of music or movies, how likely would you be to use that service? *


 
The Warren Public Library offers free Wi-Fi (wireless internet connection) to its patrons. Have you ever used the Library’s Wi-Fi connection? *


 
Section 4: The Library offers programs for the whole family

 
Have you or your family members ever attended any of the Library’s programs for adults? *


 
What days and hours would you prefer for attending programs for adults? (Check all that apply)


 
Have you or your family members ever attended any of the Library’s programs for senior citizens? *


 
What days and hours would you prefer for attending programs for seniors? (Check all that apply)


 
Have you or your family members ever attended any of the Library’s programs for teens? *


 
What days and hours would you prefer for attending programs for teens? (Check all that apply)


 
Have you or your family members ever attended any of the Library’s programs for children? *


 
What days and hours would you prefer for attending programs for children? (Check all that apply)


 
What programs (for children, teens, adults or seniors) would you like to see made available at the Library?

 
Section 5: We would like you to rate the Library’s collection and services. Please hit "Continue"

 
Which areas of interest in our collection need improvement? (Check all that apply) *


 
Your opinion is very important to us.
Please rank each of the following on a scale of 1 to 5 (1 = Very Poor, 5 = Very Good)
If you have no opinion on a specific question, you may leave that one blank.

 
The Library building

 
Hours/Days of operation

 
Knowledge/Helpfulness of Library Staff

 
Parking

 
Seating and Tables

 
Program room space

 
Public meeting room space

 
Quiet study space

 
Book collections

 
Online e-book selections

 
Online newspaper and magazine selection

 
Movie/DVD selection

 
CD selection

 
Book sale

 
Library website

 
Library Facebook page

 
Children's programs

 
Teen programs

 
Adult programs

 
Availability of museum and park passes

 
Other services (Copiers, computers, Wi-Fi access, etc.)

 
Section 6: We’d like to see more of you!

 
What would prompt you to visit the Library more often?

 
What would prompt you to use the Library’s online services more often?

 
Do you feel the Warren Public Library is an essential part of the community? *


 
May we ask why?

 
We value your opinion. Do you have any other comments you’d like to share with us?

 
Thank you for your participation! To send your responses to the Library, please click the “Continue” button on this page, and "Submit" on the next page.

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